On Demand Eligibility Checks

To use Silna’s on demand eligibility check platform, please reach out to your Silna contact to create a template for you to use. They will then give you the name of the template. To create an eligibility check for a patient plan through the Silna API, you need to pass in a template_id to the Post Benefits Checks API. You can get the correct template_id by searching the Get Benefits Check Templates API with the template name provided by your Silna contact. It usually takes a few seconds for a Silna on demand eligibility check to complete, but you should be prepared for it to take up to a minute in some cases. If you want to view this eligibility check in Silna Web App, you will need to navigate to the corresponding patient’s benefits checks tab.